Upon arrival of all components that comprise the agreed upon Formtek equipment, a factory service technician will be dispatched on a reasonable and mutually agreed upon schedule, to your factory.
The technician will provide instruction and supervision of the movement, placement, installation and alignment of the equipment provided by Formtek. The technician will accomplish the interconnection of the electrical systems provided by Formtek, to include help with the connection of wiring or interfacing from/to other related equipment not supplied by Formtek. Formtek along with the customer, will determine an appropriate schedule for a factory service technician to be dispatched to perform the factory installation service.
The installation will proceed as follows:
After the equipment has been physically installed with plant utilities connected and all interconnecting wiring completed according to layout and drawings and service diagrams furnished. The technician will inspect the installation, perform initial startup adjustments, participate in and explain setup and operating procedures, advise on common maintenance and troubleshooting techniques, and observe to assure satisfactory operation. In order to assure an efficient and satisfying startup, all related equipment and tooling should be operational and appropriate material should be on hand.
The above services, including travel to/from the facility, is to be scheduled during normal working hours weekdays, Monday through Friday. Any travel/work requested on weekends or holidays will be arranged in advance and require a purchase order and will be invoiced at premium rate.